Exchanges and returns
This page summarizes how to return a product to us, the IKEA return policy, how to order replacement parts, and how to have IKEA furniture assembled for you.
Find more details on these topics.
No-nonsense returns policy | In-store returns | IKEA replacement parts | TaskRabbit assembly service
It’s OK to change your mind
You have 365 days to return your new and unopened products and 90 days for open products. Conditions apply.
In-store returns
Having difficulty assembling your IKEA purchase?
If you purchased IKEA furniture and are having difficulty assembling it, you don't have to return it! Let TaskRabbit assemble it for you!
IKEA replacement parts
Our IKEA replacement parts service is free for customers who want to repair their products. and through it we supply spare IKEA assembly parts, such as bolts and screws, and spare IKEA furniture parts.
Frequently asked questions
Find the answers to your question in our knowledge portal or view the frequently asked questions below.